Shipping Policy

Thank you for choosing us at Campbell’s of London. We are committed to ensuring that your artwork reaches you safely, securely, and promptly. Please read our shipping policy below for full details on how your order will be processed and delivered.

Shipping Locations

We ship artworks throughout the United Kingdom and internationally. Please note that international shipping times and costs may vary depending on the destination country.

Processing Time

All orders are processed within 3–7 business days.
Custom framing or special handling may require additional time. We will notify you if delays are expected.

Shipping Methods & Delivery Times

UK Deliveries: Sent via reputable courier services such as Royal Mail, DPD, or UPS. Estimated delivery: 1–5 business days after dispatch.
International Deliveries: Estimated delivery: 7–14 business days, depending on location and customs processing.

Shipping Rates

Shipping rates are calculated at checkout based on destination, size, and weight of the artwork. For large or high-value pieces, additional handling or insurance fees may apply.

Packaging & Handling

All artworks are professionally packed to ensure they arrive in perfect condition. We use high-quality materials, protective wrapping, and sturdy containers suitable for fragile items.

Order Tracking

Once your order is shipped, you will receive a confirmation email with a tracking number so you can follow your delivery.

Customs, Duties & Taxes

For international orders, the recipient is responsible for any applicable customs duties or import taxes. We are not liable for any delays caused by customs clearance.

Damaged or Lost Items

If your artwork arrives damaged or is lost in transit, please contact us within 48 hours of delivery with photos and a description of the issue. We will work with you to resolve the problem swiftly.

Questions?

If you have any questions regarding shipping or special delivery requests, please contact us at:
main@campbellsoflondon.co.uk
+44(0)7548122837